How do we integrate ChatGPT into our customer support portal?

How It Works:

Embed ChatGPT via API in your web app, route user inputs to the model, parse responses, and escalate to human agents when confidence scores fall below thresholds.

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Key Benefits:

• 24/7 coverage: Reduces live-agent workload.
• Consistent answers: Standardizes support messaging.
• Scalable: Handles peaks without hiring.

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Real-World Use Cases:

• E-commerce: Automated order status inquiries.
• SaaS: Troubleshooting common error codes.