How is a chatbot different from an AI assistant?

Design is not just what it looks like-it?s how it works.
Steve Jobs

How It Works:

Chatbots follow predefined dialogues or basic intent classification, whereas AI assistants maintain context, manage tasks, and learn user preferences.

Key Benefits:

  • Quick setup: Rule-based bots deploy rapidly.
  • Consistent responses: Matches FAQs exactly.
  • Low complexity: Minimal integration required.

Real-World Use Cases:

  • FAQ automation: On landing pages.
  • Lead qualification: Basic pre-sales questions.

FAQs

When choosing rule-based over AI?
How to test flows?